Open letter to iBurst asking for a standard monthly subscription fee

Posted on March 2nd, 2010 by Richard Catto 3,465 views

I object to your wirelesss pricing structure as published here.

Specifically I object to your varying monthly subscription fee which starts at R35 pm for a wireless Start 80MB package and increases to R369 per month for a Wireless 15 15GB package.

If you compare this with ADSL pricing, Telkom charges a varying line fee based solely on one criteria: speed of connection. However, in your case, connection to your network is at the same speed regardless of data package chosen.

It therefore makes logical sense to charge the same monthly subscription fee irrespective of which data package is chosen.

I would appreciate you amending your wireless pricing structure at your earliest convenience to reflect the same monthly subscription fee across all your data package options, whatever you deem it to be.

A 15G account holder, such as myself, should not pay a higher subscription fee because I’m already paying more for the higher volume of data I transmit across your network. I should not be penalised twice.

Tags: iBurst
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